By Luke Stanton

May 05, 2020

Is your Business using Skype ® for Business or Microsoft Teams?

Many businesses already use Skype ® for Business as their Microsoft based telephony platform. However, Skype for Business is being retired in 2021 with Microsoft encouraging its users to make the transition to Microsoft Teams.

Businesses already utilising Microsoft Teams for internal collaboration can now benefit from the ability to make and receive calls to/from external numbers directly from Microsoft Teams, providing your business with a full cloud-based Communications solution with enterprise grade telephony.

Time to give TEAMS a voice…

In partnership with Gamma, the UK’s leading SIP Trunk provider, Welcomm Communications are proud to be able to enable full voice capability natively into Microsoft Teams, without the need for on premise hardware.

Once deployed, Microsoft Teams Direct Routing means that your users are able to make and receive calls to external phone numbers (not just other Teams users) through their laptops, computers or phones via the PSTN network – making this solution more accessible and cost effective, removing the need for expensive telephony hardware.

With simple provisioning, enhanced call control features and carrier grade infrastructure, all at a competitive price, provide your people with a complete cloud solution to enable flexible/remote working – and make more of your Office 365 license cost by increasing use of the applications available.

Click here to download our latest brochure

What is required to enable Microsoft Teams – Direct Routing?

The following required components are all available through Welcomm:

  • Microsoft 365 or Office 365 license including Teams
  • Microsoft Phone System add-on
  • An internet connection
  • A specialist telephony partner to fully support and maintain services

Why Welcomm?

As a Gamma Platinum Partner, Welcomm have taken the time to train all of our engineers to the highest level – a huge investment for our business that ensures we remain at the forefront of new technology.

In recognition of consistent Customer Service Excellence, Welcomm were awarded Gamma’s Support and Operations Team of the Year 2019; an accolade we hope demonstrates our commitment to keeping our customers at the heart of everything we do.

With over 50% of our staff working in support functions, and a highly involved board of experienced Directors, our business model centres around developing strong partnerships with our customers, to ensure that businesses like yours can continue to deliver for your customers.

Click here to request a demonstration.

For any questions you may have, call our Unified Product Specialist Luke Stanton: