• Smiling Welcomm staff member receives a gift from O2

    Careers

    Fast and reliable data connectivity solutions

We’re Serious About Talent.

Join a fun, adaptable and growing team focused on delivering exceptional customer experiences.

Careers with Welcomm

We’re serious about talent.

Join our fun, adaptable and growing team based in Market Harborough, focused on delivering exceptional customer experiences.


  • Welcomm's Account Management Team

    Join Our Team

    Committed to the development and success of our people, where could you go within our business?

What we look for

Welcomm Hire Great People

If you’re looking for the next step in your career, a role at Welcomm could be the perfect fit. Committed to the development and success of our people, review our current job vacancies or introduce yourself to join the Welcomm family and make a difference to businesses across the UK.

What’s it like to work at Welcomm?

Liam Wilson-Cobb – Digital Product Specialist
A photograph of Joanne Astin Account Development Executive

From day one, the support at Welcomm has been amazing. I started at the business as an Account Manager, but realised that I missed the tech side of mobile. Welcomm saw the skill and interest that I had and gave me the opportunity to progress in this area.

I now fully support all of our MDM systems and am looking to upskill in other areas, including IT. The progression opportunities for me have been fantastic, and I’m excited about this next step in my career at Welcomm.

Gareth Page – Customer Support Manager

Having worked at Welcomm for over 15 years now, I have seen the business grow from strength to strength. Throughout this time, Welcomm have always supported me – giving me the opportunity to develop and progress at the company.

Welcomm really is an excellent place to work. They invest in their staff and remain focused on delivering exceptional customer experiences – I’m proud to lead a team that goes above and beyond every day to support our customers.

Alex Bracciale – Technical Support Specialist

Throughout my time at Welcomm, I have been able to develop and hone my skills – my aspirations to learn more are always encouraged. I have never felt more respected and valued than at Welcomm. I feel like I make a difference every day.

I couldn’t ask to be in a better team as I can always rely on my colleagues and management to assist with any queries. The team at Welcomm are so willing and helpful – quality customer service really does stem from happy people. 

Juliette Battisson HR Manager Welcomm Communications

“Keeping our people, customers and partners at the heart of everything we do!”

We invest heavily in the development of our people; giving them the skills, knowledge and experience they need to thrive.

With full in-house training provided across all roles, and an internal accreditation scheme in place, each and every member of Team Welcomm has the opportunity to progress and excel in a supportive, flexible and agile environment!

Juliette Battisson, HR Manager

Benefits

Remote Working

We provide our staff with the same technology we sell to help them better understand our products, and remain connected wherever they work.

Medical & Dental

We provide our team with Simplyhealth cover to help with annual medical bills, as well as life’s unexpected twists and turns.

Team Events

From ski trips and meals out, to Christmas parties and local park runs, our team are an incredibly social, friendly and welcoming bunch.

Incentives and Recognition

We run regular incentives to reward going above and beyond, including an Employee of the Quarter accolade, voted for by the entire business.

Flexible Working Hours

To make our roles right for our staff, and to ensure our team retain a healthy work-life balance, flexible working options are available.

Perks and Discounts

We give our employees exclusive access to competitions and events via O2 Priority, as well as discounts and freebies through Perkbox.

Team Events

Staff Incentive Days

Award Winning Celebrations

Team Fancy Dress

Community Litter Picking

Employee of the Quarter

Quarterly Sales Meetings

Charitable Events

Christmas Parties

Open Jobs

Account Manager

LOCATION: Market Harborough

SALARY: £29,400 to £33,600 per year plus car/car allowance and uncapped bonus and commission

The Account Manager serves to understand the customer’s needs, plan how to meet those needs and generate sales for the company as a result. You will be proactively managing and developing existing and prospective Welcomm customers within a geographical area, achieving targeted levels of customer re-signs and sales of fixed line telephony, mobile, IT, digital and energy solutions.

Business Account Manager

LOCATION: Market Harborough

SALARY: £24,000 a year

As a Business Account Manager, you will strive to understand our customer’s needs, whilst actively planning how to meet those needs and generates sales for the company as a result. You will proactively manage and develop existing and prospective Welcomm customers whilst achieving targeted levels of customer re-signs and sales across all our verticals.

Business Development Manager

LOCATION: Market Harborough

SALARY: £27,300 – £29,400 a year

You will play a pivotal role in driving the growth and expansion of our company. Your key responsibility will be to identify business opportunities and proactively manage leads, winning new business by effectively demonstrating the ways in which Welcomm can support prospective clients to benefit their business needs. Your innovative thinking, analytical skills and excellent communication will be instrumental in identifying and capitalising on new business opportunities and driving revenue growth.

Commercial Finance Manager

LOCATION: Market Harborough

SALARY: £40,000 – £45,000 a year

Reporting to the Finance Director, you will be responsible for managing the day-to-day finance function for the business, as well as working closely with the Directors and Managers to help ensure the smooth operation of the Company. You will be the central point of coordination of all our finance activities and be responsible for the management of the finance team, working closely with them to control the financial position and proactively manage the cash flow of the business.

Energy Sales Executive

LOCATION: Hybrid remote in Market Harborough

SALARY: £25,000 – £29,500 a year

You will manage our energy renewals service for our customer base, dealing with all incoming energy queries, quotes, and contract processing. As the Energy champion within the sales directorate, you will liaise closely with our suppliers and aggregator partner, to arrange bespoke quotes and keep abreast of the energy market products and services. You will also work closely with our account management team to ensure maximum penetration of energy within our new and existing customer base.

Marketing Graduate

LOCATION: Market Harborough

SALARY: From £22,000 a year

You will be responsible for creating and implementing campaigns, networking with stakeholders, and managing our social media platforms, company websites and content. You will work closely with the Senior Leadership and Management Team, to lead and develop our marketing strategy. The ideal candidate will be graduating or have recently graduated with a degree in Marketing. 

IT Technical Support Trainee

LOCATION: Market Harborough

SALARY: £20,000 – £22,000 a year

Joining us as an IT Technical Support Trainee will mean reporting directly to our Technical Operations Manager and being responsible for providing support to staff and customers both remotely and over the telephone, for our product sets such as Microsoft Windows, Office 365, Barracuda, WatchGuard, Datto, and ESET. 

Unified Technical Support Trainee

LOCATION: Market Harborough

SALARY: £20,000 – £22,000 a year

Joining us as an Unified Technical Support Trainee will mean reporting directly to our Technical Operations Manager and being responsible for providing support to staff and customers both remotely and over the telephone. You will be an integral part of the deployment, implementation and ongoing support of our Unified Product portfolio.

Meet the Team

Meet our business leads and senior management teams by clicking the button below. To contact us, call us on 0800 064 64 64 or connect on LinkedIn.

Get in Touch

Forward your CV and covering letter to our HR team today, referencing the job title you are applying for. To view our prospective employee privacy policy, please click here.

Graduate Roles, Placements and Apprenticeships

Graduate roles, student placements and apprenticeships play a pivotal role in the growth and sustainability of our business. For many years we have invested in fresh talent, as this helps to bring in new perspectives and ideas, as well as foster a culture of learning and innovation. If you are interested in an apprenticeship, graduate or placement role at Welcomm, we welcome you to get in touch with our team!

Business Development Executive – Graduate Role

Salary: £22,000 pa + £3,000 minimum uncapped commission

This is a fantastic opportunity for someone looking for an opportunity to kickstart their career in Sales. Welcomm will give you the opportunity to learn and gain sales experience in an energetic and supportive team where you will play a key role in our sales process.

IT Trainee – Graduate Role

Salary: £22,000 pa

Joining us as a Graduate IT Technical Support Trainee will mean reporting directly to our Technical Support Manager and being responsible for remote fault logging and resolving, on-site system installs and maintenance, project management and long-term relationship building with both new and existing customers and suppliers.

Business Development Executive – Placement

Salary: £22,000 pa + uncapped commission

Following induction and training, you will be using telephone, email and LinkedIn to contact prospective businesses to generate appointments. Working with various data sources for leads, you will be required to fact find and uncover customer needs, providing the BDMs with quality information and updating our CRM system.

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