About Welcomm

About Welcomm

Established in 1987 Market Harborough based Welcomm Communications is one of the longest established mobile telephone specialists in the country, with over 20 years experience.

Welcomm Communications started out a retail shop serving the residents in Market Harborough and surrounding areas, following soon after with additional branches in Mansfield, Bedford and Leicester. As our business to business operations grew, Welcomm's focus shifted more towards our business mobile solutions proposition, which further led to closing the retail shops and the opening of Welcomm's new premises at The Point in Market Harborough. Welcomm has expanded steadily over the years and now employs over 40 staff, including a dedicated Customer Care team and Service team. Welcomm's commitment to our customer service has always been our main focus and is evident through our consistent retention rate which is well above the industry average.

In 2008 we cemented our relationship with O2 and were promoted from Advanced Partner to an O2 'Centre of Excellence' partner. Through developing our strategic relationship with O2 our customers are also able to benefit from additional resources, support and access to the latest propositions, including the latest iPhone, Palm Pre and Blackberry. Welcomm continues to exceed all targets and standards of excellence set by O2. Welcomm’s achievements were recognised when O2 appointed us top of the Champion’s League for all Centres of Excellence in H2 2009. Welcomm are now committed to maintaining this status as number one.

Achievements

  • 2011 - Crown Mobile Acquisition
  • 2010 - CDM Global Acquisition
  • 2010 - Mobile News Runner-Up/ Highly Commended for In Motion.
  • 2009 - DiALECT Acquisition
  • 2009 - Mobile News Runner-Up/Highly Commended
  • 2008 - Appointed Investor in People
  • 2008 - O2 Centre of Excellence
  • 2006 - Mobile News Runner-Up/Highly Commended
  • 2005 - Mobile News ‘Dealer of the Year’ winner
  • 2003 - O2 Advance Partner
  • 1999 - BT Cellnet Direct Dealer Status
  • 1997 - Cellnet Dealer of The Year
  • 1996 - Cellnet Dealer of The Year