Case Studies

Case Studies

Instant Push to Talk – GTS Security Services

"With all of our communication needs under one umbrella, it is really easy to manage. Like any partnership, the most important thing to us is trust. After purchasing a product, it’s important to be able to rely on getting the support you need. We know that if we have issues, between us, Welcomm and Leversedge, they’re resolved.”

Written by Gary Sheffield, Director GTS Security Services

Improving Data Connectivity with SD-One – JNL Waste Services

We had problems with our existing internet connection, including the speed of our broadband. At the same time, we were also looking to update our phone system and mobile fleet, plus we had PC's that needed upgrading. With such a lot of technical knowledge required to make the best decisions for our business, we wanted to partner with someone who was going to be able to help us with all of our communication and technology requirements together, to make it easy to manage. We are now able to access a faster broadband connection on brand new hardware which has helped increase our productivity. The VPN connection Welcomm activated for us has helped us get through the lockdown and be able to work remotely - this has been fantastic. It’s really important to me to be able to speak to someone over the phone when we need some help. Welcomm take care of, and deal with, our technical problems for us – I don’t feel like I need to worry at all. I would definitely recommend Welcomm.

Written by Natalie Lee, Director at JNL Waste Services

Hosted Phone System – Chichester District Foodbank

Welcomm Communications Ltd was one of my suppliers in a previous role three years ago - a company with an amazing ‘can do’ attitude, coupled with an outstanding customer service ethos. It has been no surprise that they continue to win so many industry awards. However, the support they have provided the Chichester District Foodbank since the start of the COVID-19 pandemic goes beyond what one can expect even from a great company, especially given the Foodbank wasn’t even a customer or in their local area. Thank you Aidan Piper, CEO, Rachel Williamson, Operations Director, Luke Stanton, UC Sales Specialist, Michael McHugo, Solutions Sales Manager and your Tech Support team for your amazing support in setting up Horizon Collaborate which has enabled our home delivery teams to contact clients safely and also enabled true home working by freeing up our single PSTN line!

Written by Graham Causley, Chichester District Food Bank