Welcome back to Welcomm's July newsletter.

Firstly thank you to so many of you that took the time to complete our quick customer survey. We value your feedback and are constantly monitoring the comments we receive. We have already made improvements to enhance the service we provide, which includes expanding our Customer Care team to ensure all enquiries are handled quickly and efficiently.

Many thanks

Aidan Piper, Managing Director.
Rewarding our customers
    
To reward our customers for their continued loyalty we have introduced a series of competitions to win fantastic tickets to events at the O2 Arena.
Congratulations to Richard Stirling of South Northamptonshire Council who won the July Neil Diamond tickets.

WIN DOLLY PARTON TICKETS:

Win a pair of tickets to see Dolly Parton at the O2 Arena on Wednesday 7th Sept, 2011.

To register to win tickets to see 'The Queen of Country',
please send your name, company name and mobile number to replies@welcomm.co.uk.




Closing date: 29th July 2011
Terms apply:
http://www.welcomm.co.uk/prizeterms
 
Launching Business Broadband
    
O2's award winning broadband is now available for business. 

If you already have your mobiles and landlines with O2, by switching your broadband over you can take advantage of better rates and join up all your communication needs: One Customer Service + One Bill.
  • Switching is easy with minimal hassle and risk
  • Free router + anti-virus security from McAfee
  • 24/7 UK technical support

http://www.welcomm.co.uk/landline/broadband

 
O2's data speeds 3 times faster in Leicester
    
Independent testing by SIRODA compared the data speeds of all five UK operators. They showed that O2 offered the fastest web page download rate in 12 out of 13 cities. On average, web page access on the O2 network was delivered in 1.4 seconds, over three times quicker than the slowest operator. The 12 cities are: Birmingham, Bradford, Edinburgh, Glasgow, Leeds, Leicester, Liverpool, London, Manchester, Newcastle, Nottingham and Sheffield. 

O2's Investment in Leicestershire:
O2 confirms it plans to spend £25 million improving its Leicestershire network this year. The company said this was a 25 per cent increase on how much it spent last year.
Leicester saw the biggest rise in the amount of data used on the O2 mobile network last year. It increased 7 fold on the previous year!
 
   
Hints and Tips:
    
BlackBerry Hints and Tips:

Want to know more on BlackBerry typing shortcuts, How to do Group messaging, Uploading tracks and using media player or how to tether your BlackBerry with your computer then, follow this link:
http://blog.o2.co.uk/home/2011/07/o2-guru-masterclass-how-to-squeeze-more-from-your-blackberry.html

App of Month:
Dropbox
  - £free | iTunes

Dropbox is a free place to store your documents and files online. With a free account you get 2GB of storage which is immediately accessible on any computer desktop and on your iPhone through the Dropbox app. Simple to use and there is also the option to share lists and docs with your partner if they are also signed up. 
 
   
Going Abroad savings
    
From 1st July 2011 you will pay less to receive calls within the European Union. The new price per minute is 9p (reduced from 12p).
More information on the cost of international calls.

Travel regularly to Europe or Call Europe regularly?

My Europe Extra offers a flat rate of 21p per minute to make calls within Europe or from Europe to the UK.
Find out more about O2's International Bolt Ons and the savings they can offer you.
http://www.welcomm.co.uk/mobile-solutions/going-abroad

Useful Apps for going Abroad:

Free WiFi Finder - £free, iTunes
Free WiFi Finder is a handy app that gives you details of 145,000 locations with free WiFi worldwide.
http://itunes.apple.com/gb/app/free-wi-fi-finder/id307217005?mt=8#

BlackBerry's Navita Translator- £free, App World
Translation app, Navita Translator can handle 50 languages and can translate and speak English, Portugese, Spanish, Italian, French, German and Russian.
http://appworld.blackberry.com/webstore/content/522?lang=en

 
   
Car kit Installations:
    

Want the latest car kit for your phone?

Welcomm's dedicated service team provide an installation service for car kit equipment on location across the UK. We work with all the main brands including Parrot, TH Bury and Nokia.

For a Free quote, please contact Service on 01858 465822

 
0800 0646464
www.welcomm.co.uk

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Welcomm Communications Ltd is VAT reg. Number: 737494301.
Company Registration Number: 3815160,
Welcomm, 24 The Point, Market Harborough, LE16 7QU