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Sir Robert McAlpine Ltd
"Sir Robert McAlpine has been using the services of Welcomm for over a decade. Our mobile fleet consists of over 650 handsets, which are serviced and maintained by Welcomm nationwide. Nothing is too much trouble, and car kit installations are handled swiftly and professionally throughout the UK.
Having dealt with the networks directly, I have found the technical knowledge and response times of Welcomm far superior. I would have no hesitation in recommending Welcomm Communications to any prospective customer".
Mr S. Cockle, Senior Buyer
Sir Robert McAlpine Limited
Invicta Plastics Ltd
"Now our mobile service provider change has completed, I would like to express my gratitude on a seamless change over.
The change over period can be very emotive as many of our sales people rely on their mobile to conduct business, and if communication is lost potential sales and goodwill could be at risk.
I was impressed with the professional way this was handled, not least the way that individual needs were catered for after employees had a change of mind regarding handsets".
Mr J Teviotdale, Financial Accountant
Invicta Plastics Limited
The Cavendish Press Ltd
"We are very happy that Welcomm are now managing our mobile account. The change over went smoothly, and the whole process was sorted extremely quickly. It makes a nice change to be involved with a company that actually does what it says it can do".
Sarah Ayres, Accounts Assistant
The Cavendish Press Limited
DeLonghi Ltd
"Welcomm have managed our account for over a decade. This includes associated peripherals such as car kits and mobile phone repairs. The in-house engineers have proved very knowledgeable and professional.
When calling the Welcomm office, we are always greeted with friendly staff with no automated greeting that you find when calling other companies.
Any issues that have arisen have been resolved quickly and efficiently by Welcomm’s extremely friendly staff".
Geoff Allard, Financial Accountant
DeLonghi Limited
Povoas Packaging Ltd
"We moved from Orange Direct to Welcomm Communications Ltd, as they were very knowledgeable and helpful with all aspects of communications.
We have recently purchased a number of XDA devices and on every occasion Welcomm staff have activated the settings, inputted all our email addresses and got us connected to the internet".
Mr S. Povoas, Managing Director
Povoas Packaging Limited
Synseal Extrusions Ltd
"Prior to moving our mobile business to Welcomm a little over a year ago Synseal had, for many years, dealt directly with the networks. We took the decision to move primarily because of the poor level of service that we received from the network and also of course because of the deal Welcomm were able to secure.
Since moving the account we have experienced a more personal and efficient level of service. Welcomm staff respond immediately to resolve any issue from a sales call to fault reporting. A level of service that we did not generally receive from our previous suppliers.
Synseal cannot be considered a small account with well over one hundred mobile numbers; moving away from the networks has proved to be beneficial in terms of service, cost and support".
Mr J Newton-Hewlett, IT Manager
Synseal Extrusions Limited
John Burrows - Stephen Sanderson Transport Ltd
"As an international haulier, tight schedules and deadlines are of
paramount importance to our business. A reliable communications
system and supplier are a vital part of that link. That is why we have
stuck with Welcomm for over 12 years".
Marive Mitchell - Travis Perkins Plc
"Travis changed mobile phone networks from O2 to Vodafone. We
have had numerous problems with the Voda SIM cards working in some
of our user handsets and lorry phones. John and Adam have
helped us greatly. I just wanted to let you know we greatly appreciated
your help. As ever, the service has been excellent from everyone there".
Margaret O'Callaghan - Stratford's of Newark Ltd
"Thank you for your help, assistance, time and telephone calls to help us get Orange online.
Your help was greatly appreciated and without it we would still be waiting.
Many thanks".
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© Welcomm Communications Ltd 2007. All rights reserved.
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