Welcomm Communications   02 Excellence Awards

Call: 0800 0646464
Email: sales@welcomm.co.uk

Unified Comms Services

A Unified Solution

As a single communications specialist we will oversee your communication systems and services, to offer you a simplified, cost-effective solution. Using our Evaluate-8 service, we can review your current infrastructure and identify the needs of your business to provide you with a best-fit best-value solution.

We have a comprehensive range of services to manage all of your communication needs:

  • IP Voice Services
  • Telephone Systems
  • Call Centre Solutions
  • Lines and Calls
  • Virtual Numbers / My Inbound / 08 Numbers
  • Outsourced Telephone Management
  • Data Networks
  • ADSL
  • Instant Call Conferencing

IP Voice services

A fully integrated managed telephony service delivered using IP (Internet protocol) technology. We offer a choice of SIP Trunks or Hosted VoIP Seats to facilitate the calls, allowing you to take advantage of the cost savings and proven benefits of VOIP technology. Plus we also ensure we are there with you day after day to support you through the implementation.

Telephone Systems

If you are expanding, moving to new offices or looking to improve your productivity, we can deliver a tailored solution thatensures business advantage gains, connectivity and cost control.

Call Centre Solutions

If your primary point of contact into the business is telephone based, you receive high volumes of calls, or you need additional sales and customer service support, then you can benefit from a range of high performance call centre solutions. Following a consultation period we will be able to present a wide range of options to meet your scalable needs.

Lines and Calls

We can comprehensively review your current suppliers, services and charges to establish best value and optimum system configuration in lines & calls - including simple amalgamated billing for Group locations. When you need a complete overview of your services, where they are, what they cost; and what they are used for. This can help you in rationalising and lowering costs still further.

Virtual Numbers / My Inbound / 08 Numbers

Group organisations often open and close offices and also acquire and sell businesses too. Virtual Numbers allow you to move calls to where you want them, without hefty call diversion charges. It takes away the limitation of the physical number itself. Our solution offers a comprehensive virtual number service. 

Outsourced Telephone Management

Our CURO™ service offers larger clients a complete outsourced Telephony Management service. This turn-key service means we deal with the day to day issues of running and managing your complex telephony infrastructure. We liaise with all suppliers in the process, including Mobiles and I.T, allowing you to focus on running the business.

Data networks

Your data infrastructure utilises a blend of bandwidth depending on your exact requirements. We will work with you when your agreements are renewing to find savings and increased bandwidth capabilities providing you with better value and capability in your data network.With Leased line, Ethernet First Mile and Fibre to the Cabinet solutions available we review your network availability to establish the right solution for you.

ADSL

We will evaluate the needs of your business to understand what upload/ download connectivity you require to ensure we can offer you the most reliable high-speed Internet access.

Instant Call Conferencing

As part of the low carbon business communications solution our Lets Meet! ™ Service provides instant call conferencing with no set up fees. Users from around the Country can dial in at a specified time and conference with their colleagues. It's easy, cost effective and fun.

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