Telephone Systems

Welcomm supply and maintain the latest digital telephone systems from the leading manufacturers including Samsung. Our solutions allow you to manage your business communications more effectively and efficiently.

Digital telephone systems are designed to deliver advanced voice, data and wireless communications in a single IP platform. This provides you with a range of digital voice and data solutions that utilize the latest developments in telephony and IT technology whist also offering you the flexibility to future proofs your investment for the future.

Our suite of Samsung products includes:

The OfficeServe™ range has been designed to deliver advanced voice, data and wireless communications in a single platform. Businesses can deploy OfficeServe™ Systems to build sophisticated telephony applications, secure data-communications infrastructures and policy-driver networks. With its comprehensive range of features and functionality, OfficeServe™ offer and effective, affordable solution for any organisation.

What it means for your business – The OfficeServe™ Advantage. –

• Location independence: mobile and home working solutions – improved productivity for your business.
• Multi-site applications: your business applications work across all sites – teams are more productive
• Cost control: install and manage remote sites without leaving your office, implement centralised cost tracking and reduce the total cost of ownership
• High-end features: features and functionality for your mission critical business applications. Security systems, policy management and advanced telephony.
• A system you can grow: Samsung’s building block approach to converged communications allows you to start with a single site and grow the system in-line with your business. Protect your investment.

Communication now means much more than making and taking calls, It’s now possible to access and share voice, fax, video and data through your telephone system by using simple integrated technology.

A host of sophisticated standard and optional features are available on all systems in the DCS range including ISDN connectivity, VoIP ( voice over IP [internet protocol] ), DECT cordless technology, CTI (Computer Telephony Integration), Digital Keyphones, Call-centre functionality, Voicemail and Least-Cost Routing.

The Samsung range of Digital Communication Systems are available with a wide choice of easy-to-use ergonomic handsets that maximise the benefits of the system and give each user the correct handset for their needs.

From a basic telephone, DECT Cordless, Digital Display or IP enabled, there’s a versatile range to accommodate the needs of the user and available budget, providing a superior level of communication that will allow:

• DDI and CLI Information – so you can see who’s calling you and what number they’re calling.
• Context Sensitive Keys – displaying which functions are available and giving access to the system’s integral telephone directory.
• Speed Dialing – from the handset’s programmable keys.
• Appointment Reminder – to remind users of meetings and appointments.
• Re-dialling – auto-retry, last number re-dial and save number
• Call Forwarding – if you’re engaged, unavailable or out of the office.
• Call Pickup – allows a group of extensions to answer each other’s calls
• Integral Paging – internal and external paging without a costly, bespoke system.

The much lauded VoiP technology allows a user to be a part of the office network from anywhere in the world. Other users can see your availability to receive a call, you can dial home for free, or for the cost of a local call from any internet connection in the world.

Whether you’re thinking about upgrading your current system, are moving to a new office, or simply thinking about changing the way your business communicates and runs, we provide a free consultancy service to give you the best available advice on how best to proceed.

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