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Welcomm Communications have teamed up with Samsung Telecoms to provide you with a range of digital voice and data solutions that utilise the latest developments in telephony and IT technology so that your organisation can communicate efficiently, both internally and to a wider audience.
The OfficeServ™ - the heart of your communications network.
The OfficeServ™ range has been designed to deliver advanced voice, data and wireless communications in a single platform. Businesses can deploy OfficeServ™ systems to build sophisticated telephony applications, secure data-communications infrastructures and policy-driven networks. With its comprehensive range of features and functionality, OfficeServ™ offers an effective, affordable solution for any organisation.
What it means for your business - The OfficeServ™ Advantage.
- Location independence: mobile and home working solutions - improved productivity for your business.
- Multi-site applications: your business applications work across all sites - teams are more Productive
- Cost control : install and manage remote sites without leaving your office, implement centralised cost tracking and reduce the total cost of ownership.
- High-end features: features and functionality for your mission-critical business applications. Security systems, policy management and advanced telephony.
- A system you can grow: Samsung's building block approach to converged communications allows you to start with a single site and grow the system in-line with your business. Protect your investment.
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Communication now means much more than making and taking calls. It's now possible to access and share voice, fax, video and data through your telephone system by using simple integrated technology.
A host of sophisticated standard and optional features are available on all systems in the DCS range including ISDN connectivity, VoIP (voice over IP [internet protocol]), DECT cordless technology, CTI (Computer Telephony Integration), Digital Keyphones, Call-centre functionality, Voicemail and Least-Cost Routing.
(Click for a glossary of what these technologies mean. You'll need to have Adobe Acrobat Reader installed on your system in order to read the PDF document. Get it ).
The Samsung range of Digital Communication Systems are available with a wide choice of easy-to-use ergonomic handsets, that maximise the benefits of the system and give each user the correct handset for their needs.
From a basic telephone, DECT Cordless, Digital Display or IP enabled, there's a versatile range to accomodate the needs of the user and available budget, providing a superior level of communication that will allow:
- DDI and CLI information - so you can see who's calling you and what number they're calling.
- Context Sensitive Keys - displaying which functions are available and giving access to the system 's integral telephone directory.
- Speed Dialling - from the handset's programmable keys.
- Appointment Reminder - to remind users of meetings and appointments.
- Re-dialling - auto-retry, last number re-dial and save number.
- Call Forwarding - if you're engaged, unavailable or out of the office.
- Call Pickup - allows a group of extensions to answer each other's calls.
- Integral Paging - internal and external paging without a costly, bespoke system.
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The much lauded VoIP technology allows a user to be a part of the office network from anywhere in the world. Other users can see your availability to receive a call, you can dial home for free, or for the cost of a local call from any internet connection in the world.
Whether you're thinking about upgrading your current system, are moving, setting up a new office, or are thinking about changing the way your business communicates and runs, we provide a free consultancy service to give you the best available advice on how best to proceed.
Simply call the Welcomm Communications sales department on0800 064 64 64
Or to request a quotation or to arrange a free demonstration. |
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Least Costing Telephone Routing.
Outbound Calls.
Many businesses continue to pay significantly over the odds for their outbound telephone calls because the annual cost of the telephone is either overlooked, hidden or often accepted as an unfortunate but necessary overhead.
Welcomm Communications Ltd are already helping our customers save money on their outbound telephone calls by intelligently routing calls over an alternative established network down the most cost effective path to their destination.
This means that without changing your existing telephone system, or your existing telephone numbers, we can help you to significantly cut the cost of every outbound call you make, freeing up money which your business can utilise to off-set other business overheads.
We can even bill you for you BT lines and make you savings of at least 10% over BT rates.
• No fuss.
• No disruption.
• No hidden costs.
• No need to change your existing telephone numbers.
• No need to install new telephone lines.
• No Connection charges.
Inbound Calls.
Inbound call centre solutions are all about making it as easy as possible for your customers to contact you and establishing services to monitor how efficiently these calls are handled.
We have products and services available that help to maximise the impact of your advertising, publicity and mail-shots by ensuring that the response calls are efficiently and effectively routed into your business and managed accordingly.
In the UK there are different prefix numbers to suit different needs.
0800 Freephone -(caller pays nothing - you pay the full inbound call).
0845 Local Rate -(caller pays local rate - you pay the balance of the call cost).
0870 Nat Rate -(customer pays national rate - you pay nothing - You generate a revenue stream).
09xx Premium Rate -(customer pays special tariffs - you get a revenue stream).
Your chosen number sits in front of your existing telephone number - so there's no need to change your existing telephone number or services - and you can use it on all your advertising and promotional materials.
What's more, connection is FREE so the sooner you sign, the sooner you save!
Simply call the Welcomm Communications sales department on0800 064 64 64
Or to request a quotation or to arrange a free demonstration. |
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