Welcomm Communications Ltd is one of the longest established mobile telephone specialists in the country, with over 18 years experience behind us.
Our attention to detail has not gone un-noticed, resulting in many industry awards.
We’ve built our reputation on excellence in customer service and attention to detail. Our customer retention is one of the best in the business.
Our staff training is second to none. Most staff; whether sales, admin or technical, have been trained to deal with ‘first aid’ calls. This means that you won’t be passed from pillar to post and left on hold.
We have no bias to any one network and can offer objective advice, as we connect to all of the five cellular networks in the U.K. and have many business communication partners.
Our specialist staff cover: mobile data, vehicle tracking & telemetry, mobile and fixed line convergence and telecommunications solutions. Thus we’re able to offer a 'complete communications' portfolio.
All of our own installation engineers are trained to MPT 1362 standard, ensuring that your vehicle installations are carried out with the utmost care and professionalism throughout the U.K. and usually within 48 hours.
As we’re an authorized service centre for handset manufacturers, we’re able to carry out repair work to most makes of cellular telephones and car kits.
Don’t take our word for it – speak to our customers! Roll of Honour
Again commended by the judges in two categories at the 2007 awards ceremony at the London Hilton. Commended as one of the best Business to Business Dealers and Small Retailers in the UK, Welcomm Communications impressed judges with their focus on staff training, customer retention and their emphasis on demonstrating new technologies. Judges Criteria
• Product range • Value-added services • Staff training • Sales techniques • IT support • Staff incentives • Repair services • After-sales support/service • Point of sale • Community service • Customer testimonials Other accolade 2007 Mobile News ‘Dealer of the Year’ – Runner up 2007 Mobile News ‘Best Business to Business Dealer’ – Runner up 2006 Mobile News ‘Dealer of the Year’ – Runner up 2006 Mobile News ‘Best Business to Business Dealer’ – Runner up 2005 Mobile News ‘Dealer of the Year’ – Winner 2003 BT Cellnet – ‘Dealer of the Year’ – Runner up. 2002 BT Cellnet – ‘Dealer of the Year’ – Runner up. 2000 Hutchinson Telecom – ‘Recognition for Outstanding Performance’ 1997 Cellnet – ‘Dealer of the Year’ – Midlands. 1996 Cellnet – ‘Dealer of the Year’ – Midlands. 1993 Securicor Cellular Services – ‘Excellence in Customer Service'
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